Managing Notifications

Email notifications are sent when comments are posted on discussions that matter to you. You can modify these settings at Edit Profile or by clicking Edit Settings in any Disqus comment area.

Edit Profile link at disqus.com

Notification Options

Enabling Moderator Notifications

Notifications for moderators can be enabled from Notifications tab within each moderator's account profile.

Enabling Notifications for Flagged Comments

If you'd like each moderator, with notifications for your forum enabled, to receive flagging notifications, you'll need to select the "Email moderators when a post is flagged." option on the Settings > General page within your forum settings.

Troubleshooting

Not receiving notification emails

  • Make sure forum notifications are enabled at Edit Profile > Notifications > Site Settings.
  • Check your email's spam filter.
  • Add *@disqus.com and *@disqus.net to your email's whitelist.

Still not getting notification emails?

Contact our support team with all of the following information:

  • link to a comment for which you're not receiving a notification — comment links can usually be found by clicking the Share menu > link icon on any comment;
  • whether you're not receiving some notifications or all notifications;
  • type of notifications not being received, e.g., moderator notification or reply notification.
Trying to subscribe or unsubscribe from notifications? Please see our subscribe/unsubscribe documentation.
Contact us Community Q&A

We welcome all questions, feedback and bug reports. If you're having an issue, we usually need the following information:

  • A brief description of the issue
  • Link to any page where you saw the issue
  • Screenshots that illustrate the problem - How do I take a screenshot?