Merging Service Profiles and Claiming Guest Comments

What is merging?

Merging combines non-registered profiles into your registered Disqus account. For example, if you post a Disqus comment using your Facebook profile instead of a registered Disqus account, you can merge the Facebook profile with your Disqus account.

Two Disqus accounts themselves cannot be merged. Merged comments will remain under your Disqus account if you un-merge.

Why merge?

Merging helps you better manage your comments across sites by only having to log in once. Merging applies your registered account's public profile information to all merged comments as well.

Which accounts can be merged?

Three types of profiles can be merged into a registered Disqus account:

  1. Service profiles: Facebook, Twitter, Google, Yahoo!, and OpenID
  2. Guest profiles
  3. Single sign-on profiles (accounts from websites that use our Single Sign-On add-on, e.g., CNN, Engadget).

How to merge

Services profiles: Facebook, Twitter, Google, Yahoo!, and OpenID

If you've made a Disqus comment using Facebook, Twitter, Google, Yahoo!, or OpenID you can claim those comments at Edit Profile > Services by selecting the Service.

Connecting services window

Guest comments

Guest comments posted with your email address can be claimed at Edit Profile > Merging. This option only appears once you've verified your email address.

Edit Profile > Merging tab showing guest comments

Multiple guest email addresses

You can also claim guest comments you've posted via multiple email addresses by:

  1. Change your email address to that which was used to post the guest comment at Edit Profile > Account.
  2. Verify your new email address.
  3. Claim your comments at Edit Profile > Merging.
  4. Repeat steps 1-3 for all email addresses you've used to post guest comments.

Single Sign-On (SSO) profiles, e.g., CNN and Engadget

These profiles belong to websites which use our Single Sign-On add-on, thus allowing you to comment via the website's own internal login system, rather than Disqus. For example: CNN and Engadget.

Edit Profile > Merging tab showing SSO comments

SSO profiles can be merged at Edit Profile > Merging. Make sure you're using the same email address for both your Disqus account and the SSO profile.

Note that it can take up to 24 hours for accounts to finish merging. 

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