Why are comments being posted to Blogger instead of Disqus?

Here's what's happening: Blogger mobile templates don’t currently support widgets, so the Disqus widget doesn’t replace Blogger’s default comments system when your site is viewed via a mobile device. Essentially, when people view your site using a mobile device their comments bypass Disqus and are posted straight to Blogger .

Until Blogger mobile templates do support widgets, you can fix this by either:

  1. Disabling Blogger mobile templates; or
  2. Disabling commenting in Blogger — this will not disable Disqus comments, it will only disable commenting on your mobile template; or
  3. Manually enable Disqus in Blogger mobile templates (see below).

You may also be able to pull any missing comments into Disqus by importing.

How to manually enable Disqus in Blogger mobile templates

Note: This requires manually editing your Blogger template and HTML. This is meant for advanced Blogger template developers only. We also recommend backing up your template first.

  1. In Blogger visit your site's settings > Template
  2. Choose "Edit HTML"
  3. Choose "Proceed"
  4. Enable the "Expand Widget Templates" checkbox
  5. Search for "disqus"
  6. Add mobile='yes' to the following: <b:widget id='HTML2' locked='false' title='Disqus for The Disqus Blog' type='HTML'>
  7. Choose "Save template"

The result should look like:

<b:widget 
    id='HTML3'
    locked='false'
    mobile='yes'
    title='Sample site'
    type='HTML'
>
Contact us

We welcome all questions, feedback and bug reports. If you're having an issue, we usually need the following information:

  • A brief description of the issue
  • Link to any page where you saw the issue
  • Screenshots that illustrate the problem - How do I take a screenshot?