Troubleshooting Email Notifications
Not receiving notification emails
- Make sure notifications are enabled at Email Notifications (or Moderation for moderator notifications).
- Check your email's spam filter.
*@disqus.netto your email's whitelist.
Still not getting notification emails?
Contact our support team with all of the following information:
- link to a comment for which you're not receiving a notification — comment links can usually be found by clicking the Share menu > link icon on any comment;
- whether you're not receiving some notifications or all notifications;
- type of notifications not being received, e.g., moderator notification or reply notification.
Unsubscribe from notificationsPlease see our subscribe/unsubscribe documentation
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