Subscription & Payments FAQ
Are all sites required to run ads?For personal blogs, .edu sites, nonprofits, and small sites that do not run other advertising, Disqus advertising isoptional. If you are a small, non-commercial site, you can self identify for a free subscription to our Plus plan.
How long does the trial period last?
The trial period lasts for the first 30 days after you sign up for Disqus. You can see how much time you have left in your trial from the Subscription and Billing tab on your Admin Settings page.
What happens at the end of the trial?If you have not entered your billing information to confirm your subscription by the end of your trial, you will be automatically put on the Basic version of Disqus, which is free to use and supported by advertising. You have until the end of the trial to enter your billing information for your subscription.
When will my subscription start?If you enter your billing information before the end of your trial, your subscription will start at the end of your trial period. You will not be charged before the end of your trial. If you do not enter your billing information before the end of your trial, you will be reverted to Basic. If you enter your billing information after your trial, your subscription will start immediately.
How does Disqus measure traffic for my site?Disqus measures traffic by the number of times the Disqus comment embed loads on your site, which happens on every page load where Disqus is enabled. Page loads that do not have the Disqus embed, such as homepages, do not count towards the traffic measured by Disqus.
Do you offer an annual pricing option?Yes, annual pricing can save you 10%. Just visit Admin > Subscription & Billing to select "Switch to Yearly billing" for an active plan or toggle the "Billed Yearly" button when selecting a new plan subscription.
Ad configuration and settings
What configuration options are available with ads?Disqus advertising is highly configurable. We offer 3 ad positions - above the comments, in-thread, and below. Additionally publishers can choose from native sponsored links or our sponsored story unit.. We also offer IAB Display and video ads for qualifying publishers. Please reach out to us if you are interested in these ad types.
Why were ads activated on my site?The free version of Disqus is supported by advertising. Commercial sites on this version of Disqus will likely have some advertising. We email publishers before activating advertising. If no one at your organization received these emails, please reach out to us so that we can verify your contact information.
Do I earn money from ads while using the Basic package?We regularly review and contact sites that are eligible for Reveal. If your site qualifies for Reveal at any time, you'll be contacted within a week of your eligibility.
Did you find this article helpful?