All Collections
Troubleshooting
Can't access the moderation panel
Can't access the moderation panel
Disqus avatar
Written by Disqus
Updated over a week ago

Can't access the moderation panel?

This is happening because the account you're logged into is not listed as a moderator/admin for the forum installed on your site. You or your company may have multiple accounts, or the forum's primary account may belong to another person.

  • Check any of your other email addresses to verify you don't have another Disqus account.

  • If it's a multi-user site, check with the others who have access to the forum to add you as a moderator.

  • Register a forum if you haven't yet and update your site with your new shortname.

Did this answer your question?