Troubleshooting Email Notifications

Not receiving notification emails

  • Make sure notifications are enabled at Email Notifications (or Moderation for moderator notifications).
  • Check your email's spam filter.
  • Add *@disqus.com and *@disqus.net to your email's whitelist.

Still not getting notification emails?

Contact our support team with all of the following information:

  • link to a comment for which you're not receiving a notification — comment links can usually be found by clicking the Share menu > link icon on any comment;
  • whether you're not receiving some notifications or all notifications;
  • type of notifications not being received, e.g., moderator notification or reply notification.

Unsubscribe from notifications

Please see our subscribe/unsubscribe documentation

Did you find this article helpful?