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Why can't I comment?

Written by Disqus
Updated this week

There are a few reasons why you may be unable to comment:

Disqus is absent, loads endlessly, or says "Please wait..."

"We are unable to post your comment..."

General Troubleshooting

We'd recommend the following troubleshooting steps for users experiencing issues while trying to comment.

  • Disable all plugins, extensions (Chrome), and add-ons (Firefox), in your browser, as well as any privacy-related software

  • Clear your browser's cache and cookies, as instructed here

  • Enable third-party cookies, following this documentation

  • Firefox: If you have selected the "Strict" Privacy setting in your preferences, please ensure that the "Fix Major Site Issues" checkbox is selected at the bottom of that option. If that checkbox is not available, you may need to select the "Standard" Privacy option for Disqus to function correctly

  • Safari: In the Privacy settings, "Website Tracking - Prevent Cross-Site Tracking" must be unchecked for Disqus to function correctly

    • If you have issues staying logged in with Disqus on Safari, navigate to your Privacy settings, click the "Advanced Settings" button in the bottom left corner, and ensure that the "Block all cookies" option is unchecked. Cookies must be allowed for Disqus to keep you logged in between sessions

Still having trouble?

In order for us to best help you, contact us within the following details for what you're experiencing.

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