Disqus is absent, loads endlessly, or says "Please wait..."

While Disqus works most browsers, not all browsers and versions are officially supported and this can affect the Disqus experience. Here's a resource to see which browsers Disqus works with.

If your browser is supported, you should try the following solutions in order:

Solution 1

Clear both your browser's cache and cookies - How do I clear my cache and cookies?

Solution 2

Temporarily disable all plugins, extensions, and add-ons in your browser.

Tip: If you use Firefox or Chrome, you can use Firefox’s Safe Mode or Chrome’s Incognito mode instead.

See our list of known Browser plugin/extension conflicts.

Still not working?

Contact the moderator(s) of the site in question.

"Disqus could not be loaded because it is not being loaded from a trusted domain."

Contact the moderator(s) of the site in question.

"We were unable to load Disqus. For more information please see our documentation on identifier and urls"

Contact the moderator(s) of the site in question.

For more information, see our JavaScript configuration variables documentation.

Contact us with the following:

  • Name of your ISP (Internet Service Provider), e.g., Comcast

  • Screenshot of what you’re seeing - How do I take a screenshot?

  • Link to specific page where you’re seeing this

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