Please note that Disqus Channels as they have previously existed have been sunset, and are no longer in operation. At this time, Discuss Disqus is our only operating channel, used for Disqus product feedback.

If you run into any issues while using Disqus, we recommend posting about them in our community support channel, Discuss Disqus. This allows for discussion and resolution with our most experienced users, and is monitored by the Disqus community team and staff.
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To create a discussion, you'll need to add the following information:

Title

Please be as clear and concise as possible about the issue you are currently facing. This will help others add information if they are getting the same experience or have the same question.
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Topics

Topics are indexed in the channel, and help older discussions to be found and categorized correctly. At least one Topic will be required to post your discussion. You may find a list of commonly used Topics in the left sidebar while on the main Discuss Disqus page.
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Description

Please add additional details as to what you are experiencing, this will help others assist with your issue. First, describe the behavior or experience as accurately as possible, and what you would expect to occur instead.
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Additionally, please note whether you are experiencing your issue across multiple devices, and if so, please provide the Operating System (OS) and Browser versions you are getting this experience on, as sometimes issues can appear only on certain configurations. This information can typically be obtained by looking for the "About this computer" or "About this browser" options.

An example for a Mac computer using Chrome is as follows:

OS: Mac Sequoia 15.1
Browser: Chrome Version 146.0.7680.178

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For any issues with the Disqus platform or your account, please visit Discuss Disqus. If you are unable to log into your Disqus account to post to the channel, you may also reach out to us at publisher-success@disqus.com, or DM the @DisqusSupport twitter account