Troubleshooting Email Notifications

Not receiving notification emails

• Make sure notifications are enabled at Email Notifications (or Moderation for moderator notifications).

• Check your email's spam filter.

• Add *@disqus.com and *@disqus.net to your email's whitelist.

Still not getting notification emails?

Contact our support team with all of the following information:

• link to a comment for which you're not receiving a notification — comment links can usually be found by clicking the Share menu > link icon on any comment;

• whether you're not receiving some notifications or all notifications;

• type of notifications not being received, e.g., moderator notification or reply notification.

Unsubscribe from notifications

Please see our subscribe/unsubscribe documentation