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Troubleshooting Email Notifications
Troubleshooting Email Notifications
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Written by Disqus
Updated over a week ago

Not receiving notification emails

  • Make sure notifications are enabled at Email Notifications (or Moderation for moderator notifications).

  • Check your email's spam filter.

  • Add * and * to your email's whitelist.

Still not getting notification emails?

Contact our support team with all of the following information:

  • link to a comment for which you're not receiving a notification β€” comment links can usually be found by clicking the Share menu > link icon on any comment;

  • whether you're not receiving some notifications or all notifications;

  • type of notifications not being received, e.g., moderator notification or reply notification.

Unsubscribe from notifications

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