Full Access to Moderation Rules is currently available with a Pro or Business subscription. If you would like to subscribe to a Pro or Business plan, you can do so in your Subscription & Billing settings.
Moderation rules allow you to define your automated moderation practices by assigning certain actions to filters. This feature allows your team to work more efficiently by freeing up your time to focus on non-repetitive moderation tasks.
Start by clicking the button labeled + Add Rule to add your first rule. Below is a sample rule that you can configure:
You can choose any combination of the following:
If comment matches:
Flagged at least 5 times
If user matches:
Profile flagged at least 5 times
Send to Pending
Mark as spam
To enable the rule, click the toggle button from OFF to On. Note that individual rules can be assigned different priority by using the up and down arrows, found in the left section of each rule. If a comment matches multiple rules, the top most rule will take the highest priority.
Click Save to save your current set of moderation rules.
Comments affected by a moderation rule will be marked with a reason like: In Pending because Toxic
Moderation Rules may be set up from your Moderation Settings page.