If Disqus isn't loading on your site after you've installed it, there are a number of things you can check to make sure everything is set up correctly. This guide is intended to help you walk through common pitfalls when using Disqus.
After installing Disqus, check to see that the post-box is loading properly on your website. If it is, then try verifying your forum once again. You can return to the installation instructions previously viewed from the Settings > General page.
If you're still experiencing issues, we'd recommend searching our Knowledge Base for additional troubleshooting steps. NOTE: Verification is not required in order to use Disqus.
Helpful things to check first
Did you follow the official install instructions?
Disqus is easy to install and we provide the most up-to-date installation instructions and plugins on this website. The quickest way to check over your installation is to review the installation instructions and make sure you've followed the instructions correctly.
Also, check out the Quickstart Guide for an overview.
Learn more about how Disqus works
For a slightly more technical description of Disqus, read How does Disqus work?.
Are you using the right account information?
Are you using the trusted domains feature in your settings?
Trusted domains are sites which you want your forum shortname to load on. If Disqus isn't loading on your site, make sure your site's domain is in the trusted domains list, and is in the proper format.