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Advice and answers from the Disqus Team

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Common Questions About Disqus
Our help doc provides everything you need to know about language options with Disqus… If you don’t see the answers you’re looking for here, or on our website, please visit our Knowledge Base… If we don’t yet offer your language, you can help us get there by providing your own translations!
Sample Community Guidelines
If you don’t have something nice to say about another user, don't say it… If you are not sure your post adds to the conversation, think over what you want to say and try again… That means: don’t post off-topic comments don’t cross-post the same thing multiple times
Contacting Disqus about a deceased user
If you have any questions, you can contact us with our Support Form or through Discuss Disqus… obituary from a local newspaper (optional) Should we require any other information, we will contact you… at the email address you have provided in your request
Disqus Digests
Whether there’s something you don’t like about Disqus Digests, or you have a feature request, we’d love… let us know… Please visit the Disqus Digest feedback form and let us know what’s on your mind
Installation Troubleshooting
If Disqus isn't loading on your site after you've installed it, there are a number of things you can… Did you follow the official install instructions?… Learn more about how Disqus works
General Security Tips
may contact the Attorney General’s office in the state in which you reside for more information about… For NORTH CAROLINA Residents: You may obtain information about preventing identity theft from the FTC… You should know that a fraud alert may delay your ability to obtain credit
Guiding your Community from Good to Great
Logic may tell you that you should keep your site as “open” as possible, so that you don’t accidentally… But you’ll also want to think about type of community you want to build and the behavior you want to… Think about the community that you want to build, and how your guidelines can help steer the discussions
How to Increase Reader Engagement and Retention
Let your readers know that, while you welcome heated debates, there are moments when moderators may need… any harmful or unwanted content, they should also respond to comments on your page to let readers know… Posing a question to your readers can help boost reader participation—but don’t stop there
Improving Your User Profile
This allows your community, or other communities you comment in, get to know a little bit about you and… Following other users keeps you up-to-date with the latest news that's relevant to you… Where can I find my total number of positive votes?
Build Your Community
Simple tips for getting your readers to engage on Disqus for the first time… If you want to have a conversation, you have to start it… You can feature comments or embed them directly in stories you publish