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Advice and answers from the Disqus Team

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Basic Rules for Disqus
/work address, phone number, email address, social security number… Spam Examples include 1) comments posted in large quantities to promote a product or service, 2) the… Posting personally identifiable information Examples of protected information: credit card number, home
General Security Tips
800-525-6285; Experian: 1-888-397-3742; TransUnion: 1-800-680-7289 What is a “Security Freeze”?… Full name, middle initial and any suffixes; (2) Social Security Number; (3) Date of Birth; (4) proof… reporting agencies by mail and include proper identification (name, address, and SSN) and the PIN number
Why isn't the comment box loading?
Solution 1
How to download, edit, and upload a URL Map CSV
1. Download the CSV file from Disqus
Advanced Moderation
Within Disqus’ Advanced Moderation, there are a number of different categories of objectionable content… Comments with a grading of “1” will be the least extreme content that still fits the content category… denouncing slurs, challenging a protected group's morality or identity, violence against religion 1
Improving Your User Profile
Where can I find my total number of positive votes?… Total number of upvotes and comments can also be seen by hovering your mouse over an avatar next to any
Comments Pricing and Plans
Manage Disqus using your company login. 1-on-1 account management that facilitates a closer business… Please note that each plan has limits of eligibility based on pageviews and the number of sites in the… Allow users to add a 1-5 star rating along with their comment
How to Increase Reader Engagement and Retention
1. Establish community guidelines
Custom XML Import Format
0/1 --> <wp:comment_approved>1</wp:comment_approved> <!… Each <item> tag can parent an infinite number of <wp:comment> tags
Private Information Posted on Disqus
non-public, personal email address social security number credit card number… information include: non-public, personal home/work address non-public, personal phone number