Troubleshooting 101

Basic Troubleshooting:

• What is a forum

• Can’t access the moderation panel

• How do I check which forum is installed on my site?

Installation Troubleshooting:

• Common installation problems

• Getting the "We are unable to load Disqus" error message

• Wordpress troubleshooting and FAQ

• Blogger troubleshooting

• Tumblr troubleshooting

• Why isn’t the comment box loading?

• Why are comments being posted to Blogger instead of Disqus? 

Thread Troubleshooting:

• Why are wrong URLs detected for my discussions?

• Why are the same comments showing up on multiple pages?

• Comments missing or are threads splitting?

• Troubleshooting imports

• Why are comments posted to other sites showing up in my admin?

• Why are comments visible in the Disqus admin but not on my site?

Misc Troubleshooting:

• What does the error “Disqus seems to be taking longer than usual to load” indicate?

• Why is Disqus loading slowly when I do site performance tests?

• Troubleshooting Disqus in Internet Explorer 8/9/10

• Why isn’t Google indexing my comments?

• Troubleshooting common error messages