Advertising is the primary way Disqus makes money. We are paid by advertisers when people using Disqus click on links to recommended content. We share that resulting revenue with the publishers using this feature of our Service.
Cookies Information: Like many websites, when you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Disqus help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Analytics Information: We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, your browser’s width and height, and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
Clear Gifs/Web Beacons Information: When you use the Service, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users anonymously. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Service.
We may receive and collect information from users of third party sites which use the Disqus service ("Partner Sites") about you and your usage of the Disqus Service on their sites. Unless you have allowed the Partner Site to share Personally Identifiable Information, such information will not include Personally Identifiable Information, but may include Non-Personally Identifiable Information and/or report anonymous information about your usage of the Partner Site and the Disqus Service on that site.
Sharing: We will not rent or sell your Personally Identifiable Information to third parties outside Disqus and its controlled subsidiaries and affiliates without your consent, except as noted below:
Who you may choose to share your User Content with: Any Personally Identifiable Information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings. To change your privacy settings on the Service, please change your profile setting. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
What happens in the event of a change of control: We may buy or sell/divest the company, or any combination of its products, services, assets and/or businesses. Personally Identifiable Information such as customer names and email addresses, User Content and other user information related to the Service will likely be among the items transferred in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions or similar transactions or proceedings.
Disqus recognizes the following guiding principles for any required sharing of information to third parties: a) freedom of expression and identity choice are core to the Disqus platform and should be respected as such, b) law enforcement requests must comply with all laws, particularly those protecting user information, and must clearly establish the legal need for disclosure, c) law enforcement requests must be related to specific investigations and specific accounts implicated in those investigations, d) whenever legally permitted, and barring exceptional circumstances where safety or other factors are deemed a reasonable counteracting concern, Users should receive notice that their specific information is being requested with opportunity to inquire further or contest such requests.
Submitting law enforcement requests: Disqus, Inc. is located in San Francisco, California and will only respond to valid legal process in compliance with U.S. law. When requesting user information, official law enforcement authorities should submit the following information by mail to Disqus, Inc., Law Enforcement Requests, 301 Howard St., Suite 300, San Francisco, CA 94105:
The display name of the user profile in question.
At least one permalink of a comment left by the user profile in question (these permalinks will appear in your browser address bar after clicking on the comment timestamp of any comment on Disqus).
Details about what specific information is requested and its relationship to your investigation. We cannot process overly broad or vague requests.
A valid email address so we may get back in touch with you upon receipt of your legal process.
Use: We may use and disclose non-personally identifiable information for any number of reasons and with any number of third parties, including in order to monitor and analyze use of the Site and our services and for the Site’s technical administration, to diagnose or fix technology problems reported by our Users or engineers that are associated with certain IP addresses, to increase our Site’s functionality and user-friendliness, to better tailor it to your needs, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, to verify that visitors to the Site meet the criteria required to process their requests, and to automatically update the Disqus application on your system and related devices.
Sharing: We may share Non-Personally Identifiable Information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) in any manner permitted for Personally Identifiable Information; and (ii) with our third-party business partners for the purposes described in the section above. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
Please note that an advertiser may ask Disqus to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Disqus determines the target audience and Disqus serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
The Service provides a commenting platform and you should be aware that any information which you voluntarily include and transmit online in a publicly accessible blog or otherwise online may be viewed and used by others. We are unable to control such uses of your information, and by using such services you assume the risk that the information provided by you may be viewed and used by third parties.
Disqus is very concerned with safeguarding your information. Disqus uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Disqus, at all times. Notwithstanding the foregoing measures, Disqus cannot ensure or warrant the security of any information you transmit to Disqus or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of Disqus’ distributors, such as social networks. Disqus is not responsible for the functionality or security measures of any third party.
This Site is not directed to children under 13. We do not knowingly collect or solicit personal information from children under 13 or knowingly allow such persons to register for an account. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Disqus. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at privacy@Disqus.com.
Disqus complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Disqus has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Disqus’ certification, please visit http://www.export.gov/safeharbor/
As part of our participation in safe harbor, we have agreed to the TRUSTe Dispute Resolution Requirements for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have complaints regarding our compliance with Safe Harbor email us at firstname.lastname@example.org. If contacting us does not resolve your complaint you may raise your complaint using TRUSTe's Feedback and Resolution System, by fax at 415-520-3420, or by mailing:
Watchdog Complaints, TRUSTe
55 2nd Street, 2nd Floor
San Francisco, CA, USA 94105
For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, please visit the TRUSTe website or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.