Known Issues

Blogger Syncing and Importing

Comments Won't Sync to Blogger Syncing is not currently working for some Blogger sites due to a re-factoring Blogger performed which causes some authorization processes to fail during the sync process. This ...

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Headway (theme) Conflict in Wordpress

From Headway support: "We're aware of the issue and we'll be fixing it in 3.5.6. In the meantime, try adding div#comments {display:none;} to your Live CSS editor to address the issue." Feedback If you ...

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Comments synced to WordPress have wrong status

Syncing from Disqus to WordPress happens automatically by default. This means that comments are often synced back to WordPress before moderators have a chance to delete comments or mark them as spam. To make s...

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Twenty Thirteen/Fourteen/Fifteen (theme) Conflict in WordPress - Known Issue

The Disqus embed currently loads wider than normal in Twenty Thirteen, Twenty Fourteen, and Twenty Fifteen themes. To fix this issue, you'll need to add a short line of code to your theme's CSS so it displays a...

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More Known Issues

For a complete list of the most recent known issues, see ​​this post on the Discuss Disqus channel: READ FIRST: Known issues, missing features, recent changes.

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Follower Notification Emails - Known Issue

Can't Unsubscribe or Disable Follower Notification Emails When a new user follows you on Disqus, a notification email will be sent to your address. However, these notifications are handled a little differe...

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Security Best Practices

With recent industry-wide increases in personal data breaches, software security vulnerabilities and other malicious activity, it is a good time to remind you about security and privacy measures available to yo...

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Known Issue: Disqus not loading via Spanish ISPs: Movistar/Telefonica de Espana

Some commenters and publishers with Disqus installed on their site from Spain and Latin America have recently been reporting issues in which the Disqus embed does not load. We’re currently investigating and you...

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